Why Choose Universal Care Ltd - About Us

A History of Caring Experience

Universal Care was set up in 1986 by Chairman Peter Cullimore and his late wife Gillian. Peter was concerned that the only option for many people was to move into a residential home. He felt that forcing people to leave their homes just because they required care was both inconsiderate and unnecessary.

With this philosophy Universal Care has grown over the last 34 years and many of our clients have come to us as a result of personal recommendation. We are proud that our clients recommend us and this is firmly based on the caring nature and dedication of our staff.

The best environment for client and carer

We believe strongly that a happy worker makes a better environment for all concerned. For this reason, we’re very selective about the carers we employ and the standards which our staff maintain. Providing ongoing support and training, we ensure that all of our carers are happy, confident and able to provide the most comprehensive at-home care services. We encourage and support staff in attaining qualifications in care. In recognition of our commitment to our staff and the training they receive, Universal Care is an accredited Investors In People company.

Coverage

While based in Beaconsfield, our daily care services are available throughout Buckinghamshire, Berkshire and Hertfordshire, including locations such as Marlow, Aylesbury, Windsor, and Maidenhead. We provide live-in care throughout the South East.

What our residents and their friends and families say

"As one of the families who have the benefit of your wonderful carers, I would like to say thank you for everything this year. Your carers are very special people and have made our lives much easier. With special mention to Debbie, Britt and Kadi, without whom our family would be in chaos. Thank you."

"I would like to say how very kind and caring your staff are towards my mother, their care is wonderful and she is very fond of both of them. It is a worry for me living 70 miles away but I know she is in good hands."

"We have used Universal Care for almost three years for help with care for my disabled son. The staff are all pleasant and helpful and the office staff do all they can to accommodate our needs. They even send clients a small gift and card at Christmas! They make us feel valued."

"I would like to thank Universal Care for all the help they have given me, first in looking after my husband, and then more recently over the last three months for me. With their professional, friendly and caring attention, I now feel strong enough to manage on my own. I would not hesitate in recommending Universal Care to anyone who is looking for care for a loved one."

"They were extraordinarily professional, caring and efficient, and each of them displayed a wonderful humanity and bond with my father that made his final years peaceful, comfortable, and even blissful. When it came to his passing he was able to do so in his own bed at home in a quiet dignified and relaxed manner."

"I am very pleased with the high standard of care my husband receives. My husband has dementia and is in a wheelchair. It is fair to say that he is difficult, especially for me! Having the carers has made a huge difference to my capacity to cope and survive."

"We were extremely pleased with the thoughtful care and attention shown over the 3 days we required help. She enjoyed having the carer to look after her and we would not hesitate to call on Universal Care again for their services."

"We have been very satisfied and happy with the service. Our current carer is a treasure and we are hoping to see a great deal of her in future."

"I found the response from the office team enthusiastic, coherent and wanting to help immediately. The visit for consultation at my home was very helpful and professional, and a carer was put in place for me on the date and the hour I requested."

Peter Cullimore - Chairman

Having founded Universal Care jointly with his late wife Gillian in 1986, Peter has continued with day-to-day involvement in the business. He believes that Universal Care’s success is dependent upon maintaining high standards by investing time and energy to ensure that the most caring carers are recruited and that the training of existing carers is regularly updated.

We are a Charitable Trust

Universal Care is 100% owned by the King/Cullimore Charitable Trust, registered charity no. 1074928. A Charitable Trust is an irrevocable Trust established for charitable purposes. The King/Cullimore Charitable Trust has made donations to many national and local organisations including Butterfly House, Chilterns MS Centre, Buckinghamshire MIND, Hearing Dogs for the Deaf, PACE, Kids in Sport, Crisis, The Duke of Edinburgh’s Award and many others.

Award winning care agency

For the second year running a Universal Care worker was awarded the prestigious Dignity in Care Award. Our carer, Amy Collins, was nominated by two of her clients. Amy was rewarded for her dedication to providing the very highest standard of care. You can view her video on our home page.

On Friday 1st February 2013, Universal Care were praised by Buckinghamshire County Council for providing a high-quality and dignified care service to people with dementia.

Why Us?